Privacy Policy
Your privacy matters to us. Please read this policy carefully to understand how we collect, use, and protect your information.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and applicable rules. This document is generated electronically and does not require physical or digital signatures.
This Privacy Policy explains what information we collect, including Sensitive Personal Data or Information, how we use it, how we store it, and under what circumstances we may share it. You may withdraw your consent at any time; however, this may limit access to certain services.
If you do not agree with this policy, please do not use the FFU India platform.
1.1 Personal Information
We may collect the following information:
- Name
- Mailing address
- Phone number
- Email address
- Account preferences
- Login details including passwords
Personal Information refers to data that can identify you directly or indirectly.
1.2 Sensitive Personal Data or Information
- Passwords
- Financial information (bank, card, payment details)
- Information provided under lawful contracts
2. How We Use Your Information
- Account creation and access
- Order processing and service delivery
- Communication regarding orders, invoices, and updates
- Analytics, audits, and service improvements
- Legal and regulatory compliance
- Fraud detection and prevention
3. Disclosure of Information
3.1 Third-Party Service Providers
- Payment gateway partners
- Logistics and delivery partners
- Customer support partners
All partners are bound by confidentiality and security obligations.
3.2 Legal Compliance
- Compliance with law or court orders
- Protection of rights and safety
- Fraud and misuse prevention
3.3 Business Transfers
In case of merger, acquisition, or restructuring, your information may be transferred while maintaining the same protection standards.
3.4 Payment Gateways
Payment information is handled securely by third-party gateways. FFU India does not store this data.
3.5 Data Transfers
Your information may be processed outside your country through affiliates or partners with appropriate safeguards.
4. Security of Your Information
- Firewalls and encryption
- TLS security
- Restricted authorized access
- Secure servers
No system is completely secure; usage implies acceptance of this risk.
5. Cookies Policy
- IP address and browser details
- Device and usage information
- Analytics and personalization data
Cookies improve performance and experience. Disabling cookies may limit certain functionalities.
6. Opt-Out Policy
- Use the unsubscribe link in emails
- Contact us directly
7. Data Retention
Data is retained only as long as required by law or purpose.
8. Policy Updates
This policy may be updated periodically. Please review it regularly.
9. Grievance Redressal
Contact our Grievance Officer at www.ffuindia.com
10. Governing Law
This policy is governed by Indian law, jurisdiction Delhi.
11. Severability
If any clause is invalid, remaining provisions remain enforceable.
Privacy FAQs
What personal details do you collect?
We collect details you share while shopping, such as your name, address, phone number, email, preferences and login details.
Do you store my card or bank details?
No. Payments are handled by secure payment gateways. We do not store your card or bank details.
Do you share my data with anyone?
Only with partners needed to complete your order, like payment, delivery and customer support partners, or when required by law.
How can I stop promotional emails?
Click the unsubscribe link at the bottom of any of our emails.
Which law applies to this policy?
This policy is governed by the laws of India, with courts in Delhi having jurisdiction.
